Coaching Fees
Coaching fees are outlined in your Coaching Agreement or proposal. Unless otherwise agreed in writing, all fees are quoted in U.S. Dollars (USD).
Payment Due Dates
Payment is due on or before the date specified in your invoice or Coaching Agreement.
For clients paying in installments, payments are due according to the agreed-upon schedule regardless of the number of coaching sessions completed during that billing period.
Accepted Payment Methods
Payments may be made by:
- International bank transfer (wire transfer).
- ACH transfer (where available).
- Credit or debit card.
- Other approved electronic payment methods (Stripe).
The client is responsible for ensuring payment is sent using an approved payment method.
Bank Transfer Fees
Clients are responsible for all bank transfer, wire transfer, intermediary bank, currency conversion, and international transaction fees associated with sending payment.
Multari Coaching must receive the full invoiced amount. If bank fees reduce the amount received, the remaining balance will be invoiced and is payable by the client.
Currency Exchange
If payment is made in a currency other than USD, the exchange rate applied by the sending or receiving financial institution will determine the final converted amount. The client is responsible for any exchange- rate differences and related fees.
Late Payments
Payments not received by the due date may result in:
- Suspension of coaching sessions until payment has been received.
- Rescheduling of upcoming sessions.
- Delayed delivery of assessments, reports, or other coaching materials.
Repeated late payments may require future services to be paid in advance.
Returned or Failed Payments
Any fees resulting from returned payments, failed transactions, or rejected transfers are the responsibility of the client.
Refund Policy
Coaching services involve reserving dedicated time, preparation, and ongoing support. Unless otherwise stated in the Coaching Agreement:
- Payments made are non-refundable.
- Coaching packages may not be transferred to another individual without written approval.
- Any exceptions will be considered solely at the discretion of Multari Coaching.
Session Rescheduling
Clients may reschedule a coaching session with at least 24 hours’ notice.
Sessions cancelled with less than 24 hours’ notice, or missed without notice, may be considered forfeited unless an emergency or unforeseen circumstance exists.
Invoice Records
Invoices and payment confirmations will be provided electronically. Clients are encouraged to retain these records for their personal or business accounting purposes.
Questions
If you have any questions regarding invoices, payment methods, or banking information, please contact:
Michael Multari
Founder & Executive Coach
Multari Coaching
www.multaricoaching.com
Thank you for your trust and partnership. I look forward to supporting your continued growth and leadership journey.
